A variety of information is collected before, during and after you book with Katy Howe Photography and use any of the services on offer. This includes:
This data is being collected by Katy Howe Photography, 13 Swale Lane, Catterick Village, Richmond, North Yorkshire, DL10 7LF. I use password protected data management software to hold client data, which is also GDPR compliant.
The majority of our data is collected directly from you. Whether you fill out a form online, send a message via Facebook or Messenger, or tell us face to face, via the telephone, or via e-mail.
In some cases, data may be given to us by a third party. This includes if somebody purchases a voucher for you – they will usually give us your name, phone number and/or email address to allow us to process their order, and to provide our service to you. It may also include instances where you have won a voucher in another organisations competition/auction/raffle. That organisation will pass your contact details to us so we can contact you to arrange your photo session.
Most of the data we collect is solely for the purpose of providing you with a service you have ordered, or had ordered for you. Some of the data we collect is to help provide you with a better customer service experience.
We are required by law to collect and store certain information relating to any order you place with us. All information is stored securely in password protected accounts.
We use your personal information in the following ways:
We take your privacy very seriously. We do not sell your data to third party organisations. There are a few scenarios where some of your data may be shared with third parties to allow us to provide our services to you. These include:
Most data we collect is stored indefinitely. This is too allow us to provide a better service to you as a customer in the event that you contact us again in the future. We are legally obliged to store some data for a minimum amount of time, for example sale order records, payment records etc for accounting and tax purposes.
If you have any questions about data we hold about you, please feel free to contact us.
You may request a copy of any data we store about you – and we will comply with any requests as per the guidance of the Information Commissioner’s Office.
Subject to applicable law, you have the following rights in relation to your Personal Data:
Right of access: If you ask, confirmation will be given on where your Personal Data is processed and, if so, provide you with a copy of that Personal Data (along with certain other details). If you require additional copies, a charge may be required at a reasonable fee.
Right to rectification: If your Personal Data is inaccurate or incomplete, you are entitled to have it rectified or completed. If your Personal Data has been shared with others, they will be contacted to tell them about the rectification where possible. If you ask, where possible and lawful to do so, you can also contact these companies directly.
Right to erasure: You may ask to delete or remove your Personal Data in some circumstances, such as where it’s no longer needed it or you withdraw your consent. If it has been shared with others, they will be told about the erasure where possible. If you ask, where possible and lawful to do so, you can also contact these companies directly.
Right to restrict processing: You may ask to restrict or ‘block’ the processing of your Personal Data in certain circumstances, such as where you contest the accuracy of that Personal Data or object to it being processed . If your Personal Data has been shared with others, they will be contacted to tell them about the rectification where possible. If you ask, where possible and lawful to do so, you can also contact these companies directly.
Right to data portability: Effective 25 May 2018, you have the right to obtain your Personal Data that you consented to give, or that is necessary to perform a contract with you. Your Personal Data will be given in a structured, commonly used and machine-readable format. You may reuse it elsewhere.
Right to object: You may ask at any time to stop processing your Personal Data and Katy Howe Photography will do so if:
Rights in relation to automated decision-making and profiling: You have the right to be free from decisions based solely on automated processing of your Personal Data, including profiling, unless such profiling is necessary for entering into, or the performance of, a contract between you and ‘and then she clicked’.
Right to withdraw consent: If Katy Howe Photography rely on your consent to process your Personal Data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on your prior consent.
Right to lodge a complaint with the data protection authority: If you have a concern about our privacy practices, including the way we have handled your Personal Data, you can report it to the data protection authority that is authorized to hear those concerns.
Cookies are used on the website. A cookie is a piece of information sent to your browser from a website and stored on your computer’s hard drive. Cookies can help a website recognize repeat users and allow a website to track web usage behavior. Cookies work by assigning a number to the user that has no meaning outside of the assigning website.
Types Of Cookies
Cookies are used to collect information about your device, such as IP address, operating system and browser type.
How To Disable Cookies
If you would like to access, correct, amend or delete any personal information about you, register a complaint, or simply want more information please use the contact form on the website or write to us here:
email@example.com, 13 Swale Lane, Catterick Village, Richmond, North Yorkshire, DL10 7LF.